Call For Action is seeking volunteer mediators to work with consumer complaints about businesses, service providers, and government agencies. All necessary training is provided and work is performed in an office environment. Volunteers answer calls and online complaints from consumers and investigate cases. In some instances they may work with representatives of other governments and businesses to help consumers resolve problems.

Volunteers tackle a diverse set of consumer issues including consumer/small business fraud, identity theft, phony payment scams, used car problems, moving scams and telemarketing schemes. Call For Action is a non-profit network of consumer hotlines focused on mediating consumer complaints of individuals and small businesses. Its unique partnership of broadcast and print media with volunteer professionals builds strong community connections and expands public awareness.

Volunteers are provided with training and preparation to serve as mediators and are asked to give one day per week from 10am until 3pm during which time they will investigate calls and online complaints. Additionally, a one-year commitment is required.

PLEASE INCLUDE A PHONE NUMBER AS AN ADDITIONAL METHOD FOR CONTACTING.

Skill Desired: Writing

Matching Interests: Geared for 50+ volunteers, Indoors, Relevant Experience Appreciated, Community, Seniors