Help Those Affected by Wildfires as a Disaster Service Associate!

Date: Ongoing

Organized By: American Red Cross

Address: 2707 State St,
Santa Barbara, CA 93105

Jennifer Samaritan
More Information: Click here

The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Shelter Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Shelter Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter.

Key Responsibilities:

May include providing support to one or more of the following areas within the shelter:
- Reception
- Registration
- Dormitory
- Feeding
- Information
- Supply
- Provide excellent customer service to clients
- Complete the required virtual self-paced training (3.5 hours of training total).


- Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster event.
- Ability to work in a continuously changing environment in which work priorities may change frequently.
- Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs.
- Comfortable working in a team environment as a frontline worker under the direction of a Supervisor.
- Ability to lift/carry 20 lbs. multiple times per shift.
- Ability to stand and/or sit for two-hour periods and walk for two miles during a shift.
- Ability to walk on uneven terrain.
- Ability to work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
- Ability to climb two or more flights of stairs.
- Ability to speak clearly on phone and in person.
- Ability to work for long periods on computer and/or reading small print and/or writing.
- Valid Driverメs License (required for Divisional and National Deployments).
- Minimum 18 years of age.
- Available to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long).
- Willing to complete 3.5 hours of virtual self-paced training required for position.
- Ability to read, write, and follow verbal and written instructions in English.

Time Commitment:

- Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

Beyond region:
Minimum of 14 days working 8- or 12-hour shifts.

Training Requirements:

- See the Disaster Responder Training Requirements document for current training requirements for Shelter Service Associate (MC/SH/SA).

Find out more at or email

Ready to Make a Difference? Here's How to Get Started!

Go to to complete our online application. It takes less than 10 minutes!

A member of our team will get in touch. Taking the time for a personal conversation enables us to match you with a role that will be both meaningful and enjoyable.

Weメll provide all necessary training to ensure you can be successful in your volunteer role.

Skill Desired: Medical/Health

Matching Interests: Requires Physical Ability (for example, lift 50 lbs.), Outdoors, Indoors, Community, Emergency & Safety

This volunteer listing is provided by AARP's Create the Good. Visit Create The Good to search more volunteer opportunities or post your own opportunity.

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