Purpose - Provide Information Technology support for Disaster Services efforts in preparing for, responding to, or recovering from a disaster.

Responsibilities:
- Install and support Computers, Printers, and other IT equipment following Distaster Technology Procedures (DTPs) and IT EUS policies/processes.
- Install and support Communications equipment (e.g. Radios and Antennas).
- Help test and ensure Network and Internet connectivity.
- Familiarize users with Red Cross IT hardware and software environments.
- Inventory equipment and track its location or who it is assigned to
monitor and correct performance issues that impact workflow or Service Delivery.

Qualifications:
Experience using and troubleshooting IT equipment (such as Laptops, Tablets, Smartphones, and printers ) and/or Radio Communications equipment.
- Familiar with Microsoft Windows (7 and up) and Microsoft Office (2007 and up).
- Ability to follow written procedures and verbal instructions.
- Ability to work as a team player.
- Organizational skills, especially ability to concentrate and multi-task in fast paced and chaotic environment.
- Ability to sit or stand for long periods and adapt to long irregular hours and frequent schedule changes.
- Ability to provide excellent Customer Support; interact with personnel in a friendly and professional manner, understand the situation presented and follow through with solutions.
- Ability to seek help and ask questions when situation demands.

Matching Interests: Community