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Blood Services: Donor Ambassador

Date: Ongoing

Organized By: American Red Cross - Wisconsin Region

State: WI

Contact: sarah.luth@redcross.org
Sarah Luth
More Information: Click here

Become a Red Cross Volunteer!Help provide excellent and enthusiastic customer service to enhance the blood donor experience as a Blood Services Donor Ambassador. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations.

Responsibilities:

-Welcome and greet donors, escort as necessary and assist with initial intake and hand offs through the blood donation process-Ensure blood donors have relevant information and that questions are answered appropriately.

-Learn and share the Red Cross story, including the mission, vision, and values.

-Create a favorable impression of the Red Cross, and the blood donation process, that will encourage continued support.

-Make reminder calls, re-schedule donor appointments, and perform follow up activities as directed.

-Be available and committed to the volunteer schedule.

-Model excellent customer service behaviors.

-Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.

-Set up and maintain cleanliness in Reception and Hospitality Areas.

- Punctual and dependable in arriving for assignment(s).

-Work with collections team supervisor or charge staff to help convert right type donors to power red donations.

-Responsible to inform donors about Red Cross volunteer opportunities and share recruitment materials.

Qualifications:
-Willingness to support the American Red Cross mission.
-Ability to display the utmost professionalism and communication skills.
-Extremely comfortable working with people from all walks of life.
-Ability to represent the American Red Cross to the community.

Time Commitment:
-3-6 hours per shift.
-Preferred commitment 1 shift/month.

To learn more details and to apply for this position, please visit www.redcross.org/volunteer

Matching Interests: Community, Health & Wellness

This volunteer listing is provided by AARP's Create the Good. Visit Create The Good to search more volunteer opportunities or post your own opportunity.

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