Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Express gratitude and ensure each blood donor is sincerely thanked for their donation.

Responsibilities:
- Greet blood donors.
- Check potential donor temperatures.
- Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution and watched for possible adverse physical reactions.
- Set up and maintain cleanliness in Reception and Hospitality Areas.
- May make reminder calls or reschedule donor appointments.

Please note: Drives (and volunteer needs) are mostly during business hours on weekdays.

Requirements:
- Ability to display the utmost professionalism and communication skills.
- Extremely comfortable working with people from diverse communities and backgrounds.
- Ability to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App.On-boarding with the American Red Cross Biomedical Dept.
- Donor Ambassador Training.
- Must be able to commit to at least 3 months of service.
- A consistent minimum of 6 hours per month.

Thank you for your interest in volunteering with the American Red Cross!

Matching Interests: Community, Health & Wellness