Saratoga Hospital

Mission

To serve the people of the Saratoga region by providing them access to excellence in healthcare in a supportive and caring environment.

Vision

Saratoga Hospital will be the preeminent provider of the highest quality healthcare for Saratoga region residents.

- We will be a regional provider for certain service lines and, as an organization, will occupy a niche between traditional community hospitals and tertiary medical centers.

- We will be both a high-quality and high-service provider and will be known for our timely acquisition of cutting-edge technology.

- We will increase inpatient capacity to keep pace with our growing region. Eventually, all inpatient rooms will be private to help provide the privacy and dignity that all patients deserve.

- We will develop, over time, the Saratoga Medical Park at Malta into an integrated healthcare campus to serve the growing needs of the Saratoga region.

- We will continue to expand outpatient services, choosing the most convenient locations possible. Our goal is for the majority of Saratoga residents to be within 10 minutes of a Saratoga Hospital-affiliated facility.

- We will recruit and retain highly skilled physicians. We will build relationships with physicians and other providers to help ensure their long-term commitment to the Saratoga region.

- We will be recognized as a community leader. Employees will be encouraged to assume leadership roles in community-based organizations. The Hospital will partner with other worthy organizations whose goals are to improve the communities we serve.

- We will be known as an innovative organization-one that is always looking for a better way to provide a service or meet a community need.

- We will generate sufficient operating margin to allow it to meet community needs.

Values

QUALITY:

- Saratoga Hospital continuously evaluates and monitors our quality against performance benchmarks from regional and national organizations.
- Saratoga Hospital continuously cultivates a culture of quality whereby every employee is always focused on the delivery of high-quality care and encouraged to make suggestions when improvements are possible.

SERVICE:

- Saratoga Hospital places the highest priority on providing outstanding customer service to our patients, physicians, and visitors. Service excellence is part of the culture at Saratoga Hospital, and the organization is committed to constantly enhancing the patient experience.

PEOPLE:

- Saratoga Hospital understands that people are our most valued resource and, as such, every employee, physician, and volunteer deserves respect.
- Saratoga Hospital offers a caring and supportive environment for its employees and one that cultivates leadership development.

GROWTH:

- Saratoga Hospital remains ready to meet the needs of a growing Saratoga region, through expansion of existing services or the development of new services and sites when justified.

FINANCE:

- Saratoga Hospital maintains financial strength in order to provide resources for a growing Saratoga region.
- Saratoga Hospital recognizes the important role that our community plays in philanthropic support. We nurture the partnership between Saratoga Hospital and the community to meet the growing healthcare needs of the Saratoga region.