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Local Resources For Family Caregivers

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Making the Most of Resources and Support

Caregiving may be one of the most important roles you will ever take on in your life. You may have become a caregiver suddenly or perhaps your role has evolved over time. No matter where you are in the continuum of caregiving—starting to plan, helping to coordinate a big move, or taking care of a family member in your home—having resources at your fingertips will make the process easier.

Please share your story with us or if there is a caregiving resource that we should know about, contact us at caregivingphoenix@aarp.org.

Here are a few pointers to keep in mind as you begin to look for resources and support.

Ask for help. Friends and family will often ask you if there is anything that they can do to help. Use your network and ask others to help you look for resources and information in your area.

If possible, use the Internet. The Internet is an easy and quick way to get information. Because information can vary, it is important not to rely on one site alone. Also, make sure the sponsoring organization is a reputable and reliable source of information.

Talk to a real person. Many phone numbers will lead to voicemail. It’s important to leave a message, but don’t wait for someone to call you back. Keep in mind that some services have backlogs of calls to return. Keep calling back until you connect with someone who can help you. Usually a second request receives prompt attention.

Write down your questions in advance. Before you call, write down specific questions and try to be as concrete and detailed as possible.

Keep track of your conversations. Keep a notebook of who you talked to. Write down names, phone numbers, and notes from each call. You never know when you will need the information down the road.

No one person or organization has all the answers. The person you get on the phone or the website you visit may have expertise in certain areas, but not in others. It is always smart to be prepared with other resources and organizations that can help.

Use your creativity. Create your own personal resource network. This could include contacting community-based agencies to find out what kinds of support services are available in your area. Consider asking friends or other caregivers what resources they found to be useful.

Many services are local. Services can vary widely from state to state and region to region. Make sure you look for resources that provide services where you live.

Helpful Resources for the Family Caregiver

There are many resources available on the local, state and national level to help caregivers with a wide range of services and support. Whether you're looking for in-home help, adult day care services, financial and legal guidance, support groups, or even just a sounding board, this list can point you in the right direction.

Please Select A Topic

Showing Resources for: Nursing Homes, Training, Veterans

  • Maricopa County Resources

    These local resources provide helpful information and, in some cases, direct services such as help in the home, adult day care, social services and support groups.

    Currently there is not a resource for this topic in Maricopa County. Please check back as resources are continually updated.

    Area Agency on Aging, Region One

    1366 E. Thomas Road, Suite 108
    Phoenix, AZ 85014
    602.264.4357
    https://www.aaaphx.org/ | @AreaAgencyAging
    https://www.facebook.com/Area-Agency-on-Aging-Region-One-146471192043056/timeline

    Provides services and assistance for older adults, adults aged 18+ with HIV/AIDS, adults aged 18+ with disabilities and long-term care needs, and family caregivers. Services for older adults include a 24-hour senior help line, resource guide, Adult Protective Services, congregate or home delivered meals, respite care, and legal assistance.

    Arbor Rose Senior Care

    6033 E. Arbor Avenue
    Mesa, AZ 85206 | 480-359-2658
    www.arborroseseniorcare.com

    Offers short term stays and respite care as well as adult day care services. Seniors are able to engage in activities such as language classes, exercise programs, and games. Entertainment, meals, outings, medication administration, and supervision is also provided.

    Arizona Caregiver Coalition

    P.O. Box 21623
    Phoenix, AZ 85036 | 1-888-737-7494
    www.azcaregiver.org | facebook.com/azcaregiver

    Provides support to caregivers and their families through information and referral via a caregiver resource line, online respite care locator, and a respite voucher program. The respite voucher program provides free temporary breaks for caregivers who qualify, by allowing them to access respite care for their loved one within the home or within a facility.

    Benevilla

    16752 N. Greasewood Street
    Surprise, AZ 85374 | 623-584-49992
    www.benevilla.org | @BenevillaAZ
    facebook.com/Benevilla.org

    Provides support services and assistance to older adults, adults with disabilities, children, and the families who provide these individuals with care. These services include community resource information and referral as well as a variety of programs. Programs include specialized adult day programs geared towards physical, mental, and emotional health; programs to assist parents in preparing their children to succeed in school; art education and engagement programs, and pet therapy. The organization also runs a community garden. Several locations are available.

    Desert Mission Adult Day Health Care Center

    303 E. Eva St.
    Phoenix, AZ 85020 | 602-870-6374
    www.desertmission.com/programs/adult-day-health-care/ | @HonorHealth
    facebook.com/HonorHealth

    Provides off-site and on-site activities for seniors so caregivers can take a temporary break. Activities include arts and crafts, discussions, stretching, and outings to museums. Meals and transportation are included. All seniors are monitored by registered nurses and assisted with personal care, if necessary. Social services and counseling are also available to caregivers.

    Duet

    55 W.Glendale Avenue
    Phoenix, AZ 85021 | 602-274-5022
    www.duetaz.org | @duetaz
    facebook.com/DuetAZ/timeline

    Providec services and assistance to homebound adults, informal caregivers, and grandparents raising grandchildren through the collaboration of community colunteers. Service for homebound adults include assistance with paperwork, computer usage, minor home repairs, grocery shopping, and transportation to medical social service appointments.

    East Valley Senior Services Assistance for Independent Living

    247 N. MacDonald
    Mesa, AZ 85201 | 1-888-737-7494
    www.azcaregiver.org |
    facebook.com/azcaregiver

    Provides in home services to promote health and wellness. Services provided include light housekeeping, meal preparation, assistance with grocery shopping/errands, transportation, and respite care for caregivers. The organization also helps seniors with laundry, personal care (bathing, grooming, etc.), toileting, remembering to take medications, and reading documents.

    Foothill Caring Corps

    7275 E. Easy St. | Suites B103/104
    Carefree, AZ 85377 | 480-488-11054
    Mailing Address: PO Box 831, Carefree, AZ, 85377
    www.foothillscaringcorps.com

    Provides in-home and transportation services to seniors. In-home services include meal delivery, "friendly visiting" in person or by telephone, temporary breaks for caregivers, assistance with bills and computers, minor home repairs, service referrals, and provision of personal safety devices. Transportation services assist seniors in going grocery shopping and attending medical appointments as well as providing access to social activities such as bingo, the library, lunch dates, etc.

    Foundation for Senior Living

    1201 E. Thomas Road
    Phoenix, AZ 85014 | 602-285-1800
    www.fsl.org

    Offers services such as adult day health programs, training and education for caregivers and individuals who manage their care independently, emergency services (assistance with food, utilities, etc.), in-home services (housekeeping, personal care, transportation, etc.), and home repairs and improvements.

    Neighbors Who Care

    10450 E. Riggs Road | Suite 113
    Sun Lakes, AZ 85248 | 480-895-7133
    www.neighborswhocare.com
    facebook.com/Neighbors-Who-Care-160003424021512

    Provides support services to the elderly to assist them in remaining in their homes. Services include transportation, assistance with shopping/errands, minor repairs, and welfare visits. The agency also provides short term respite care to caregivers for up to 4 hours a week.

    Oakwood Creative Care

    7550 E. Adobe Street
    Mesa, AZ 85207
    or 247 N. MacDonald
    Mesa, AZ 85201
    480-464-1061
    www.oakwoodcreativecare.org
    facebook.com/OakwoodCCAZ

    Offers support and education to caregivers through training and support groups. Also provides an adult day care that provides activities and programs such as those focused on improving cognitive performance engagement in arts and crafts, volunteerism, gardening, and exercise.

    R&R Respite Adult Day Center

    246 N. Washington Street
    Wickenburg, AZ 85390 | 928-684-3480
    www.wickenburgrespite.com
    facebook.com/WickenburgRespite

    Provides temporary breaks to caregivers. Meals and therapeutic activities such as arts and crafts are available to clients within the center. Transportation to and from the center is also provided by the organization.

    Sherriff's Posse Sun City West

    20450 N. Stardust Boulevard
    Sun City West, AZ 85375 | 623-584-5808
    www.scwposse.com | @scwposse

    Provides individuals with the R.U.O.K. (Are you okay?) telephone service. The R.U.O.K. service calls individuals on a daily basis to check on their well-being. The system also calls designated emergency contacts (friends, family, and/or neighbors.) or emergency services to provide welfare checks or medical assistance, if needed. The WAY (Where Are You) is another service that is provided. The WAY program allows spouses and/or caregivers as well as the agency to locate individuals with Alzheimer's or Dementia who have wandered off through a provided GPS tracking device.

    Sunflower Adult Day Care Center

    Phoenix, AZ 85053 | Suite 1415
    Sun City West, AZ 85375 | 602-843-8711

    Provides supervision, nursing services, activities, and transportation to seniors while allowing caregivers temporary breaks.

    Suntree Center Adult Day Health Care

    4120 N. 20th Street
    Phoenix, AZ 85016 | 602-441-4900
    www.suntreecenter.com

    Assists caregivers by providing supervision, health monitoring, and assistance with personal care such as showering, washing hair, etc. Seniors are also engaged in socialization and activities such as music therapy, exercises, and games. Meals and referrals to services are also provided.

    VerdeCares Inc.

    18934 Avenida Del Ray | Suite 106
    Rio Verde, AZ 85263 | 480-471-8944
    www.verdecares.org

    Assists caregivers and their loved ones through the provision of support and education groups as well as social activities. Services such as care management, home repair, transportation, and medication management are also provided.

  • Arizona Resources (state)

    Many of the organizations in your state can help provide you with the big picture of what is going on in the community. State organizations can refer you to local organizations that provide resources and services in your local community.

    Currently there is not a resource for this topic at a state level in Arizona. Please check back as resources are continually updated.

    Adult Protective Services

    1789 W. Jefferson Street
    Phoenix, AZ 85007 | 1-877-767-2385 | TDD: 1-877-815-8390
    www.azdes.gov/daas/aps | @ArizonaDES
    facebook.com/OfficialArizonaDES

    Provides education about and investigates allegations of elder abuse and neglect. Forms of abuse include physical, sexual abuse, financial exploitation and emotional and verbal abuse.

    Health Insurance Marketplace

    1-800-318-2596 | TTY: 1-855-899-4325
    www.healthcare.gov | @HealthCareGov
    facebook.com/Healthcare.gov

    The health insurance marketplace helps guide Americans as they shop and compare health plans available in the state.

    Legal Services Assistance / Legal Assistance Program

    1789 W. Jefferson Street
    Phoenix, AZ 85007 | 602-542-4446
    https://des.az.gov/arizona-long-term-care-ombudsman-resources-and-publications | @ArizonaDES
    facebook.com/OfficialArizonaDES

    Offers free or low-cost legal services for older adults. Provides legal advice, information and assistance with non-criminal problems.

    Long-Term Care Ombudsman

    1789 W. Jefferson Street
    Phoenix, AZ 85007 | 602-542-4446
    https://des.az.gov/services/aging-and-adult/aging-and-disability-services/legal-services-assistance | @ArizonaDES
    facebook.com/OfficialArizonaDES

    Long-term care ombudsmen are advocates for residents of nursing homes, board and care homes and assisted living facilities. Ombudsmen provide information about how to find a facility and what to do to get quality care. They are trained to resolve problems and can assist you with complaints.

    Low Income Home Energy Assistance Program

    1789 W. Jefferson Street
    Phoenix, AZ 85007 | 602-542-4446
    https://des.az.gov/services/aging-and-adult/aging-and-disability-services/legal-services-assistance | @ArizonaDES
    facebook.com/OfficialArizonaDES

    Provides financial assistance for residents who are unable to pay utility bills. Weatherization resources also may be available.

    Prescription Assistance Program (Arizona Rx Card/Copper Card)

    1-888-227-8315
    https://azgovernor.gov/governor/copper-card | @ArizonaRxCard
    facebook.com/Arizonarxcard

    This program helps low-income elders and disabled residents pay for their prescription medications. This may include help paying drug plan premiums and/or other drug costs.

    Senior Housing

    1 N. Central Avenue | Suite 600
    Phoenix, AZ 85004 | 602-379-7100
    https://portal.hud.gov/hudportal/HUD?src=/states/arizona/homeownership/seniors | @HUDgov
    facebook.com/HUD

    There are many types of housing for seniors; some are quite costly and others are based on the senior's income. Senior home modification and repair programs also are available.

    State Health Insurance Program (SHIP)

    1789 W. Jefferson Street
    Phoenix, AZ 85007 | 1-602-542-4446
    https://des.az.gov/services/aging-and-adult/state-health-insurance-assistance-program-ship | @ArizonaDES
    facebook.com/OfficialArizonaDES

    Provides one-on-one counseling and assistance to people with Medicare and their families. The agency can help with obtaining benefits, filing claims and understanding health care options.

    State Medicaid Office (Arizona Health Care Cost Containment System)

    801 E. Jefferson Street, MD 3800
    Phoenix, AZ 85034 | 602-417-5010 (in-state) | Toll Free: 1-800-528-0142
    Out-of-State Toll Free: 1-800-523-0231
    https://www.azahcccs.gov | Contacts

    Medicaid is a joint federal and state health care program for people with low income and limited resources insufficient to pay for health care. Through the Medicaid Waiver program, older adults who are eligible for nursing home payments can receive medical and support services that enable them to continue living at home. Waiver services prevent or delay nursing home admission.

    Supplemental Nutrition Assistance Program (SNAP)

    1789 W. Jefferson Street
    Phoenix, AZ 85007 | 602-542-4446
    https://www.azdes.gov/nutrition_assistance | @ArizonaDES
    facebook.com/OfficialArizonaDES

    SNAP, formerly known as Food Stamps, provides monthly nutritional assistance to people who have low income and limited assets to pay for food. SNAP also provides nutritional education.

  • National Resources

    These national resources provide valuable information and can connect you to programs and services in your state and local community.

    Currently there is not a resource for this topic at a National level. Please check back as resources are continually updated.

    Alzheimer's Association

    1-800-272-3900
    https://www.alz.org | @ArizonaDES
    facebook.com/OfficialArizonaDES

    Information and support for people with Alzheimer's disease and their caregivers. Operates a 24/7 helpline and care navigator tools.

    Alzheimers.gov

    https://www.alzheimers.gov/

    A free federal information resource about Alzheimer's disease and related dementias.

    ARCH Respite Network

    https://www.archrespite.org/

    The ARCH National Respite Network includes the National Respite Locator, a service to help caregivers and professionals locate respite services in their community.

    Caregiver Action Network

    https://www.caregiveraction.org/

    Information, educational materials, and support for family caregivers.

    Medicare

    1-800-633-4227
    https://www.medicare.gov/

    Provides information about the Medicare program and how to find Medicare plans and providers. Caregivers will also find a tool on the website to compare home health care agencies and nursing homes.

    National Academy of Elder Law Attorneys

    https://www.naela.org/

    A professional association of attorneys who specialize in legal services for older adults and people with special needs. Find a database of elder law attorneys by state.

    The National Clearinghouse for Long-Term Care Information

    https://www.aging.gov/

    Information and tools to help plan for future long-term care needs.

    Social Security Administration

    1-800-772-1213
    https://www.ssa.gov/

    Information on retirement and disability benefits, including how to sign up for Social Security.

    Veterans Administration

    855-260-3274
    https://www.caregiver.va.gov/

    Provides supports and services for families caring for veterans. Connects caregivers with local caregiver supports programs for veterans.

  • AARP Resources for Family Caregivers

    AARP is there for you with the information, tools, support and advocacy that can help you and your loved ones live the best lives possible throughout the caregiving journey.

    Currently there is not a resource from AARP on this topic. Please check back as resources are continually updated.

    AARP Caregiving Resource Center

    https://www.aarp.org/caregiving/
    For Spanish: https://www.aarp.org/cuidar/

    One-stop shop for tips, tools and resources to use while caring for a loved one.

    AARP Caregiving Support Line

    1-877-333-5885 | For Spanish: 1-888-971-2013
    Monday-Friday | 7:00 a.m. - 11:00 p.m., EST

    Connects you directly with an information specialist who can talk with you about services and support available in your community.

    Advance Directive Forms

    https://www.aarp.org/advancedirectives/

    Free, downloadable state-specific advance directive forms and instructions.

    I Heart Caregivers

    https://www.aarp.org/iheartcaregivers/

    An initiative to recognize family caregivers by providing them a place to share their stories and learn how they can help improve caregiver support in their state.

    AARP Benefits Quick Link

    https://www.aarp.org/quicklink/

    Find public benefits that can help you pay for food, medicine, health care, utilities and more by using AARP Foundation's Benefits QuickLINK tools.

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