Where to Get Free Help Filing Your Tax Return

Posted on 01/28/20 by John Waggoner

Volunteers from the AARP Foundation sit at computers with clients while preparing income tax returns for low- and moderate-income senior citizens

Jim West / Alamy Stock Photo

Editor's note: A top priority for AARP is ensuring we are protecting those most at risk during the coronavirus pandemic, including our volunteers and taxpayers. Therefore, the AARP Foundation has suspended Tax-Aide services beginning March 16 until further notice. Please visit aarpfoundation.org/taxhelp for the most up-to-date information, including site re-openings.


En español
| Doing your own taxes is not the same as removing your own carbuncle, although it may feel like it. But if you need tax help, you can get it — and often at no charge.

Nearly 90 percent of tax filers use software to figure their federal or state income tax, according to the Internal Revenue Service. If you want to buy your own software, you could pay up to $100 or even more for the service, depending on the complexity of your return. (Hint: If you have rental income or limited partnership units, or run a small business, your return will probably be considered complex.)

However, if your adjusted gross income is $69,000 or less — whether you file a joint or single return — you can use tax software to file your 2019 federal return for free, thanks to IRS Free File. (Adjusted gross income is your wages and other income minus adjustments such as educator expenses, student loan interest, alimony payments or contributions to certain retirement accounts.) Free File is a public-private partnership with 10 software companies. 

"[Free File] offers free software, free electronic filing and free direct deposit, which is the fastest way to get a refund,” said Ken Corbin, commissioner of the IRS Wage & Investment Division.

The IRS has tightened standards on Free File providers in 2020 to make it easier to find Free File options and to protect filers from unnecessary fees. Keep in mind, though, that there may be additional fees to file state tax returns, as well as to file returns if your AGI exceeds $69,000. But the Free File providers are required to disclose this prominently.

AARP Foundation Tax-Aide offers free tax prep across the U.S.

For filers who prefer a helping hand from a human, there's the AARP Foundation Tax-Aide program, with nearly 5,000 locations nationwide.

"All of our tax preparations are done by trained volunteers who must complete training and pass IRS certification annually to assist in tax preparation,” says Lynnette Lee-Villanueva, vice president of AARP Foundation Tax-Aide.

Although anyone can use Tax-Aide — AARP membership isn't required, and there are no age or income restrictions — the program is especially suited to low- to moderate-income taxpayers who are 50 and older. Find out more online or call 888-AARP-NOW (888-227-7669).


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Other places to get tax filing help for free:

  • MyFreeTaxes: This online collaboration of the United Way and H&R Block is free and open to anyone with a simple tax return; they won't do Schedule C (profit or loss from sole proprietorship), Schedule D (capital gains and losses) or Schedule E (supplemental income). (Note that the Myfreetaxes website is under maintenance until Jan. 30, 2020)
  • MilTax: Tax help primarily for active-military personnel, including such complexities as deployments, combat and training pay, housing and rentals, and multistate filings. Learn more online at MilitaryOneSource.mil or call 800-342-9647.
  • IRS Volunteer Income Tax Assistance (VITA): This federal grant program staffed by IRS-certified volunteers is aimed at people who generally have income of $56,000 or less, as well as at people with disabilities and people with limited English language skills. VITA volunteers assist with the free preparation and electronic filing of basic returns. Use this IRS locator tool to find a location, or call 800-906-9887.
  • Tax Counseling for the Elderly (TCE): Also a federal grant program, TCE specializes in questions related to pensions and other retirement-related issues. While the free program is open to anyone, it's particularly helpful to taxpayers 60 and older. Volunteers are IRS-certified and often retired themselves. Use the IRS locator tool to find a location, or call 800-906-9887. Note that the majority of TCE sites are run by AARP Tax-Aide.

AARP will host a weekly live Coronavirus Information Tele-Town Hall on Thursday at 1 pm (ET). Please join us each week for the latest information on the Coronavirus.

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You can find CDC’s latest coronavirus information at cdc.gov/coronavirus; AARP information and resources are at aarp.org/coronavirus. En español, visite aarp.org/elcoronavirus.

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