Utility Scams are Heating Up This Summer

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The summer heat is here, and so are scammers posing as the utility company. You might get a call or email from someone threatening to shut off your electric service due to unpaid bills. With high temperatures making air conditioning essential, these criminals use fear to pressure you into acting fast.

They may demand immediate payment using gift cards, wire transfers, or mobile payment apps. Real utility companies don’t threaten immediate shutoff without notice, and they don’t demand unusual forms of payment. If you receive a threat like this, contact your utility company directly using the number from your bill—not the one the caller gives you.

Learn how to spot and avoid scams with AARP Fraud Watch NetworkTM. Suspect a scam? Call our free Helpline at 877-908-3360 and talk to one of our fraud specialists about what to do next.