Caregiving may be one of the most important, and challenging, roles you’ll ever take on. No matter where you are in your caregiving journey — starting to plan; taking care of a family member in your home, in a facility, or from a distance; or managing end-of-life caregiving responsibilities — having resources at your fingertips will make the process easier.
AARP developed this family caregiver guide with you, the caregiver, in mind and as a starting point to help you find the services and support you might need throughout your journey.
To order a print copy of this online guide, call the toll-free AARP Family Caregiving Resource Line at 877-333-5885 and indicate which state(s) you would like to receive. A copy will be mailed to you.
- Supporting Family Caregivers in Your State
- AARP has a website dedicated to providing you with information about how we’re advocating for caregivers in your state.
- 211 (2-1-1 | 866-698-6155 toll-free)
- 211info offers information and referrals to connect people with a wide range of health and social service organizations, including utility, food, health and housing, with a Community Information Center that is supported by a Resource Database team.
- Seniors and People with Disabilities (503-945-5600)
- A program of the Oregon Department of Human Services, Seniors and People with Disabilities provides services designed to protect individual independence, dignity and choice. Staff at local offices, with the aid of community partners, can help individuals and families find the right mix of services to meet a person’s needs.
- Senior Health Insurance Benefits Assistance (SHIBA) (800-722-4134)
- Part of the Oregon Health Insurance Marketplace of the Oregon Department of Consumer and Business Services, SHIBA is a statewide network of trained volunteers who educate and advocate for people of all ages who have Medicare. Volunteers help consumers understand their Medicare insurance choices and rights at no charge, and information is confidential.
- Oregon Health Authority (OHA) (503-947-2340)
- The OHA includes most of the state’s health care programs, including Public Health, Oregon Health Plan (Medicaid), crisis line, addiction services and mental health services. Its focus is on lowering and containing costs, improving quality and increasing access to health care in order to improve Oregonians’ lifelong health.
Home- and Community-Based Resources
- Aging and Disability Resource Connection (ADRC) of Oregon (855-ORE-ADRC | 855-673-2372 toll-free)
- ADRC is a comprehensive, one-stop statewide resource that provides guidance to connect older adults with a broad range of home-based assistance, local information, and government and community-based services. Individuals can be paired with an information and assistance specialist in the area who can help find resources and refer callers to local services. They also have skilled professional options counselors, who provide assessments to improve quality of life and help with short- and long-term planning.
- AARP Foundation’s Benefits QuickLINK
- Find public benefits that can help you pay for food, medicine, health care, utilities and more by using AARP Foundation’s Benefits QuickLINK tools.
- Legal Aid Services of Oregon (LASO) and Oregon Law Center (OLC)
- Under the umbrella of OregonLawHelp.org, these nonprofit statewide organizations provide low-income and older clients with access to free legal help in matters of physical safety, food and shelter, and other critical legal needs. The website provides contact information based on location.
- Oregon Office of the Long-term Care Ombudsman (800-522-2602)
- The Long-Term Care Ombudsman program is an independent state agency established to protect individual rights, enhance quality of life, improve care and promote the dignity of residents living in Oregon’s licensed nursing, residential care, assisted living and adult foster care homes. Ombudsmen investigate and resolve complaints and advocate for improvements in resident care.
- Oregon Department of Justice (DOJ) (877-877-9392 toll-free hotline)
- The Oregon DOJ Consumer Protection division helps consumers with complaints, prevents fraud and enforces consumer protection laws.
- Aging and Disability Resource Connection of Oregon (ADRC) (855-ORE-ADRC | 855-673-2372 toll-free)
- ADRC is a comprehensive, one-stop statewide resource that connects seniors with a broad range of local information and government and community-based services for Oregonians, including transportation services based on location. You will be connected with an information and assistance specialist in your area who can help you find transportation resources and refer you to services.
Specific Audience Resources
- AARP Caregiving Guides
- AARP offers free caregiving guides for specific audiences, including guides for military families and LGBT individuals. The guides, also offered in Spanish and Chinese, are designed to help develop and implement a caregiving plan.
- Alzheimer’s Association (800-272-3900 24-hour hotline)
- The Alzheimer’s Association of Oregon & Southwest Washington Chapter provides education and support for people diagnosed with the disease and for their families and caregivers, including a 24/7 hotline for emergency placement, local resources, tips on wandering issues, communication advice, and behavioral and overall basic information.
Care for Caregivers
- Community Connections
- AARP Community Connections is a new website that offers steps to get or give help. You can organize online mutual aid groups to stay connected, share ideas and support those in need.
- Create the Good
- Create the Good connects people with volunteer opportunities and project ideas to share their life experiences, skills and passions in their communities.
- The Oregon Hospice & Palliative Care Association
- This statewide organization provides information to hospice and palliative care services to ensure that Oregonians have access to high-quality care as they near the end of their life. It offers resources for patients, caregivers and family members.
AARP Resources for Family Caregivers
- AARP Family Caregiving Website (en español: aarp.org/cuidar)
- AARP’s Family Caregiving website is your one-stop shop for tips and tools to help you care for a loved one. It has valuable information about handling medical issues, health records and advance directives, home safety, financial and legal issues, caregiver life balance and much more.
- AARP Family Caregiving Resource Line (877-333-5885 toll-free, en español: 888-971-2013 toll-free)
- Connect with a real person and learn how to access local resources via our toll-free family caregiving hotline.
- Community Resource Finder
- Community Resource Finder, a joint service from the Alzheimer’s Association and AARP, is a database of dementia- and aging-related resources powered by Carelike. The online tool makes it easy to find local programs and services.
- I Heart Caregivers
- Join the thousands of family caregivers who have shared their experiences through AARP’s storytelling initiative, I Heart Caregivers. Your story will help AARP continue to fight for more support for family caregivers.
- AARP HomeFit Guide
- The AARP HomeFit Guide can help individuals and families make their current or future residence age-friendly. It can also help elected officials, policymakers and local leaders learn about and advocate for the types of housing features and designs that communities need so that their residents can live safely and comfortably and thrive.
If you have thoughts about how AARP can improve this resource guide, we invite you to go to aarp.org/preparetocaresurvey (en español: aarp.org/encuestacuidador).