COVID-19 Consumer Tip Sheet

Posted on 03/30/20

Scams related to the coronavirus, also known as COVID-19, are rapidly increasing as the public health emergency develops. Scammers are targeting older adults and those with serious long-term health conditions who appear to have a higher risk for serious illness from COVID-19.

Fraudsters are attempting to bill Medicare for sham tests or treatments related to the coronavirus and are targeting individuals to illegally obtain money or Medicare numbers.

What Can You Do to Stop COVID-19 Fraud?

· Do not give out your Medicare number to anyone other than your doctor or other health care provider.

· Protect your Medicare number and treat your Medicare card like a credit card.

· Never provide your Medicare number to anyone who contacts you through unsolicited calls, texts, or emails.

· Be cautious of anyone who comes to your door offering free coronavirus testing, treatment, or supplies.


What Does Medicare Cover in Relation to COVID-19?
· Medicare Part B (Medical Insurance) covers COVID-19 tests when ordered by your doctor or health care provider on or after February 4, 2020.

· Medicare covers all medically necessary hospitalizations, including extra days in the hospital for patients who had to stay longer under COVID-19 quarantine.

· There is no vaccine for COVID-19 at this time; however, if one becomes available, Medicare will cover it.

· Medicare also recently expanded coverage of tele-health services to enable beneficiaries to access a wider range of services from their providers without having to travel to a facility.

o This includes access to doctors, nurse practitioners, clinical psychologists, and licensed clinical social workers.

o During this emergency, there are also more options for the ways your providers can talk with you under this provision.

· For Medicare coverage questions, contact your local State Health Insurance Assistance Program (SHIP) at SHIPTAcenter.org or 1-877-839-2675.

Other COVID-19 Resources

· Administration for Community Living (ACL): ACL.gov/COVID-19

· Senior Medicare Patrol National Resource Center (SMPNRC): www.smpresource.org/Content/Medicare-Fraud-Schemes/COVID-19-Fraud

· Centers for Disease Control and Prevention (CDC): CDC.gov/coronavirus/2019-ncov

· Federal Trade Commission (FTC): FTC.gov/coronavirus

· Medicare: Medicare.gov/medicare-coronavirus


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You can find CDC’s latest coronavirus information at cdc.gov/coronavirus; AARP information and resources are at aarp.org/coronavirus. En español, visite aarp.org/elcoronavirus.

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