I ordered a pizza from Giordanoâ€™s tonight ( Valentineâ€™s Day) there was a mix up because so many people were ordering and my pizza got switched from delivery to pick up. The owner (Shaun) called me to ask if i was coming to get the pizza. When i explained that i was expecting delivery he immediately apologized profusely and offered me several things to try and make up for it. He was at my hotel room with the pizza about 5 minutes later. Even though there was a mix up and my pizza was late, i wanted to give (Shaun) the owner of the local Giordanoâ€™s 5 stars because he went out of his way to try to make everything right. This was a true customer service experience. Great work Shaun!
Every time I come to Chicago I MUST get Girodano's pizza. This time I decided to stop at this location in Dekalb on our way from Phoenix. The staff is super polite and very friendly, they make you feel like a real costumer. Only problem was that this location was a carry-out only. I was hoping to sit down and enjoy me a pizza pie after 34 hrs of driving but instead I had to take it to my hotel and eat it there. Nonetheless the pie was amazing like always and costumer service was commendable.
My go-to for THE BEST CHICAGO STYLE DEEP DISH in town!! This is a local family owned business I support. You can order online and use online coupons too.
I bought a pizza and it tasted good and they treated me very well.
Good food. Good service. A bit overpriced.
JOIN FOR JUST $16 A YEAR